SM
Sinenhlanhla M
1 reviews | Active since Sept 2024
27 Sept 2024, 21:48
Its been more than a...
Its been more than a month since i submitted my withdrawal form application (FundsAtWork) everytime when i follow up they keep on telling me that they can’t process my application cause they are waiting for my company contribution for August they haven’t paid
Helpful (0)
Replies (11)0
Replies (11)
Momentum (SA)'s replyOfficial
30 Sept 2024, 09:42Sinenhlanhla
Could you please provide us with your identity number as this will assist us in assisting you.
Thank you
Regards
EdB
Could you please provide us with your identity number as this will assist us in assisting you.
Thank you
Regards
EdB
Momentum (SA)'s reply30 Sept 2024, 09:42
Official
Sinenhlanhla
Could you please provide us with your identity number as this will assist us in assisting you.
Thank you
Regards
EdB
Could you please provide us with your identity number as this will assist us in assisting you.
Thank you
Regards
EdB
SM
Sinenhlanhla M's updateReviewer Update
30 Sept 2024, 09:45Hi ***
SM
Sinenhlanhla M's update30 Sept 2024, 09:45
Reviewer Update
Hi ***
Momentum (SA)'s replyOfficial
30 Sept 2024, 10:29Sinenhlanhla
We have escalated the matter to the relevant fund manager for the necessary assistance.
Kind regards
EdB
We have escalated the matter to the relevant fund manager for the necessary assistance.
Kind regards
EdB
Momentum (SA)'s reply30 Sept 2024, 10:29
Official
Sinenhlanhla
We have escalated the matter to the relevant fund manager for the necessary assistance.
Kind regards
EdB
We have escalated the matter to the relevant fund manager for the necessary assistance.
Kind regards
EdB
Momentum (SA)'s replyOfficial
03 Oct 2024, 09:51Sinenhlanhla
We cannot answer these service - related questions on this website.
We can only refer the matter to the relevant fund manager who will then contact you.
I have referred this to the fund manager again.
Regards
EdB
We cannot answer these service - related questions on this website.
We can only refer the matter to the relevant fund manager who will then contact you.
I have referred this to the fund manager again.
Regards
EdB
Momentum (SA)'s reply03 Oct 2024, 09:51
Official
Sinenhlanhla
We cannot answer these service - related questions on this website.
We can only refer the matter to the relevant fund manager who will then contact you.
I have referred this to the fund manager again.
Regards
EdB
We cannot answer these service - related questions on this website.
We can only refer the matter to the relevant fund manager who will then contact you.
I have referred this to the fund manager again.
Regards
EdB
Momentum (SA)'s replyOfficial
07 Oct 2024, 11:28Sinenhlanhla
We are truly sorry, but we have escalated the matter to the relevant fund manager.
Kind regards
EdB
We are truly sorry, but we have escalated the matter to the relevant fund manager.
Kind regards
EdB
Momentum (SA)'s reply07 Oct 2024, 11:28
Official
Sinenhlanhla
We are truly sorry, but we have escalated the matter to the relevant fund manager.
Kind regards
EdB
We are truly sorry, but we have escalated the matter to the relevant fund manager.
Kind regards
EdB
Momentum (SA)'s replyOfficial
21 Oct 2024, 15:44Dear Sinenhlanhla
Thank you for your message. Kindly accept my apologies for the delay. They are currently experiencing exceptionally high volumes.
I have again escalated to the fund managers.
Kind regards
Mvdm
Thank you for your message. Kindly accept my apologies for the delay. They are currently experiencing exceptionally high volumes.
I have again escalated to the fund managers.
Kind regards
Mvdm
Momentum (SA)'s reply21 Oct 2024, 15:44
Official
Dear Sinenhlanhla
Thank you for your message. Kindly accept my apologies for the delay. They are currently experiencing exceptionally high volumes.
I have again escalated to the fund managers.
Kind regards
Mvdm
Thank you for your message. Kindly accept my apologies for the delay. They are currently experiencing exceptionally high volumes.
I have again escalated to the fund managers.
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
22 Oct 2024, 12:10Dear Sinenhlanhla,
I have forwarded your message on to teh Employee Benefits department.
Regards,
ND
I have forwarded your message on to teh Employee Benefits department.
Regards,
ND
Momentum (SA)'s reply22 Oct 2024, 12:10
Official
Dear Sinenhlanhla,
I have forwarded your message on to teh Employee Benefits department.
Regards,
ND
I have forwarded your message on to teh Employee Benefits department.
Regards,
ND
Momentum (SA)'s replyOfficial
01 Nov 2024, 08:48Sinenhlanhla
We are sorry for the inconvenience caused, but we can only ask the fund manager to contact you.
I have resent the matter on your behalf.
Kind regards
EdB
We are sorry for the inconvenience caused, but we can only ask the fund manager to contact you.
I have resent the matter on your behalf.
Kind regards
EdB
Momentum (SA)'s reply01 Nov 2024, 08:48
Official
Sinenhlanhla
We are sorry for the inconvenience caused, but we can only ask the fund manager to contact you.
I have resent the matter on your behalf.
Kind regards
EdB
We are sorry for the inconvenience caused, but we can only ask the fund manager to contact you.
I have resent the matter on your behalf.
Kind regards
EdB
Momentum (SA)'s replyOfficial
08 Nov 2024, 08:45Sinenhlanhla
If you post a posting on the HelloPeter - website, it alarms us to the fact that you have further concerns. We can merely refer the matter to the relevant business area for further assistance. The relevant business area (Funds@Work) is still ultimately responsible for the matter you are referring to - HelloPeter cannot be confused with a service area. We take note of your concern, and we are in the position to re-direct the concern to the relevant service area who will then address the concern.
It would be beneficial for you to contact the relevant service area directly. From our side we can only refer the matter to the fund manager.
Regards
EdB
If you post a posting on the HelloPeter - website, it alarms us to the fact that you have further concerns. We can merely refer the matter to the relevant business area for further assistance. The relevant business area (Funds@Work) is still ultimately responsible for the matter you are referring to - HelloPeter cannot be confused with a service area. We take note of your concern, and we are in the position to re-direct the concern to the relevant service area who will then address the concern.
It would be beneficial for you to contact the relevant service area directly. From our side we can only refer the matter to the fund manager.
Regards
EdB
Momentum (SA)'s reply08 Nov 2024, 08:45
Official
Sinenhlanhla
If you post a posting on the HelloPeter - website, it alarms us to the fact that you have further concerns. We can merely refer the matter to the relevant business area for further assistance. The relevant business area (Funds@Work) is still ultimately responsible for the matter you are referring to - HelloPeter cannot be confused with a service area. We take note of your concern, and we are in the position to re-direct the concern to the relevant service area who will then address the concern.
It would be beneficial for you to contact the relevant service area directly. From our side we can only refer the matter to the fund manager.
Regards
EdB
If you post a posting on the HelloPeter - website, it alarms us to the fact that you have further concerns. We can merely refer the matter to the relevant business area for further assistance. The relevant business area (Funds@Work) is still ultimately responsible for the matter you are referring to - HelloPeter cannot be confused with a service area. We take note of your concern, and we are in the position to re-direct the concern to the relevant service area who will then address the concern.
It would be beneficial for you to contact the relevant service area directly. From our side we can only refer the matter to the fund manager.
Regards
EdB
Momentum (SA)'s replyOfficial
20 Nov 2024, 08:58Dear Sinenhlanhla
I have forwarded your message to the fund managers for investigation.
Kind regards
mvdm
I have forwarded your message to the fund managers for investigation.
Kind regards
mvdm
Momentum (SA)'s reply20 Nov 2024, 08:58
Official
Dear Sinenhlanhla
I have forwarded your message to the fund managers for investigation.
Kind regards
mvdm
I have forwarded your message to the fund managers for investigation.
Kind regards
mvdm
Momentum (SA)'s replyOfficial
06 Dec 2024, 13:02Sinenhlanhla
We can only again alert the fund manager to the fact that you have added another posting.
Kind regards
EdB
We can only again alert the fund manager to the fact that you have added another posting.
Kind regards
EdB
Momentum (SA)'s reply06 Dec 2024, 13:02
Official
Sinenhlanhla
We can only again alert the fund manager to the fact that you have added another posting.
Kind regards
EdB
We can only again alert the fund manager to the fact that you have added another posting.
Kind regards
EdB