AN
Andile N

1 reviews | Active since Jun 2020

13 Aug 2020, 10:34

Issue is about provident fund

Momentum send me email on 02 July 2020 promising that half of my provident money will be paid in next 26 days but now it's more than 26 days I've been calling but I don't get answers.

0
Replies (9)
Momentum (SA)
Momentum (SA)'s reply13 Aug 2020, 10:53
Official
Dear Andile

Your posting has been noted. I can assure you that it will received urgent attention.

Regards
Floraine van Buuren
AN
Andile N's update13 Aug 2020, 13:03
Reviewer Update
Please do so it's been so long waiting since January till now story after story
Momentum (SA)
Momentum (SA)'s reply13 Aug 2020, 18:18
Official
Dear Andile

The Management in our Provident fund department is busy investigating the matter, and contact will be made with you during the cause of tomorrow.

Kind regards
Natasha

Kind regards 
AN
Andile N's update17 Aug 2020, 08:41
Reviewer Update
Morning I've been waiting for your response since Friday and I'm really stressed because when I call you I don't get any answers can you please pay me my provident fund I'm really tired of your stories now.
Momentum (SA)
Momentum (SA)'s reply17 Aug 2020, 08:53
Official
I received confirmation that they are busy processing the claims, this is receiving attention.

Kind regards
Michele Coetsee
AN
Andile N's update17 Aug 2020, 13:52
Reviewer Update
Pls tell me when you will finish the process cause from July 2nd I received a email say it will be pressed after 26 days but you never keep your promise how can I believe you guys and pls give me date when will I receive my funds
Momentum (SA)
Momentum (SA)'s reply17 Aug 2020, 16:04
Official
We have app**** for tax and if the directive is approved and there are no tax issues payment will be made by Friday.
Kind regards
MC
AN
Andile N's update17 Aug 2020, 16:06
Reviewer Update
Thanks you
AN
Andile N's update25 Aug 2020, 09:28
Reviewer Update
Momentum please update me what is an issue now since Friday I've been waiting but no money in my account can you tell me the problem now