ZD
Zaheed D

1 reviews | Active since Nov 2017

14 May 2018, 09:32

Is Multiply really worth it? I think not!

I have to say Discovery's service is much better and I am starting to regret moving all my business over to Momentum. My medical aid,rewards program, short term insurance, retirement fund. I

I have sent a number emails and made a number of phone calls to Multiply but I am not being assisted. The service at Multiply client services is great but there is no element of service from the departments that they are escalating matters to. One of these department deals with the Multiply app- I dont think they have a clue on what they are doing or just don;t care.

This hassle is just not worth it! its not worth your rewards or the benefits!

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply14 May 2018, 09:37
Official

Thank you for your feedback, I have forwarded your concerns to the relevant department. A manager will be in contact with you.

Kind regards

Michele Coetsee

Momentum (SA)
Momentum (SA)'s reply14 May 2018, 12:36
Official

I received confirmation that Mr Moodley made contact with you and that the matter has been resolved.

Kind regards

Michele Coetsee