TC
Tapiwa C

1 reviews | Active since Nov 2012

09 Nov 2017, 14:32

INVESTO WITHDRAWAL DELAYS AND BAD FEEDBACK AND RESPONSE TIMES

I am getting riddles from Momentum and I am getting Frustrated. No one is answering the question. And response from emails are coming back after 24hrs and i have asked to be called numourous times and no one calls I personally spent more than 30 mins of my own call time calling yesterday and im currently unemployed!

I gave instruction yesterday 8 November to pay Sars what is due to them and pay my My money all I’m getting is SARS will be paid in 24 to 48 hrs no one is telling me when I will get my money !!!!

It’s a simple answer and simple question and a simple transaction I submitted all the relevant documents on the 27th of October already and Momentum is stalling to pay my funds yet when getting funds from me everything was processed very quickly over the phone in less than a day !

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply09 Nov 2017, 14:58
Official

Please accept my sincere apologies for the inconvenience and frustration caused.

I have arranged for the payment to be finalised immediately and should be in your account within the next hour.

Kind regards

Natasha

TC
Tapiwa C's update09 Nov 2017, 15:30
Reviewer Update
Thank you Very much Natasha for the prompt and immediate reponse i have recieved my funds withing 30 mins or so of lodging my complaint excellent
Momentum (SA)
Momentum (SA)'s reply09 Nov 2017, 15:33
Official

Thank you very much for the acknowledgement and the positive feedback.

Kind regards

Natasha