INVESTO DEPARTMENT GIVING YOU A RUN FOR YOUR MONEY

I am EXTREMELY unhappy with how Momentum handles issues with their clients, you are never able to find them on their calls because it’s always “high call volumes”. I’ve tried emailing them regarding my withdrawal from an investment account, they take DAYS to reply, give you the run around on what is missing, and when you submit everything, they still sent you automated messages that they need all requirements to prepare the withdrawal. I have a retirement annuity account with them, I am very worried that I get the same pathetic treatment that I am getting right now.

What’s worse is, I’ve logged in a complaint but I still haven’t gotten a response regarding that too