MR
Monique R

1 reviews | Active since Jan 2020

13 Jan 2020, 09:43

Intend to humiliate us!!

Client service is not priority for these guys at the call centre and mislead you to believe they have acted on requests. Failed and intended to humiliate us.

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply13 Jan 2020, 10:06
Official
Thank you for your feedback, we will contact you to resolve the matter.

Kind regards
Michele Coetsee
MR
Monique R's update13 Jan 2020, 10:14
Reviewer Update
Hello Michele, my complaint is with regards to Mulitiply Helpdesk. Would appreciate if a capable person @ Mulitply can phone me.
Momentum (SA)
Momentum (SA)'s reply13 Jan 2020, 10:21
Official
Thank you Monique

Will request a senior specialist to make contact and assist you.

Kind regards
Michele Coetsee
MR
Monique R's update14 Jan 2020, 08:42
Reviewer Update
Hello Michele - please can you give me the name of the head of Multiply. The Snr. Specialists didnt resolve our matter and we are encountering the same bad service.