MM
Mongezi M
1 reviews | Active since Jun 2018
01 Oct 2024, 12:15
Insurer not reachable.
Hi there...What a bad and disappointing service I am experiencing from Momentum Retirement administrator. Infact I am not receiving any service from them. Because I have been calling, Emailng, Sending Text Via WhatsApp, sending requests from the beginning of September 2024, Yet I can't reach them. I have exhausted all means to reach them. I find it so unfair and Irresponsible way of treating clients in such a manner.
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
01 Oct 2024, 13:17Dear Mongezi
Thank you for your message. Kindly assist with your policy number or alternatively your identity number in a private reply in order for me to
refer you to the correct team.
Kind regards
mvdm
Thank you for your message. Kindly assist with your policy number or alternatively your identity number in a private reply in order for me to
refer you to the correct team.
Kind regards
mvdm
Momentum (SA)'s reply01 Oct 2024, 13:17
Official
Dear Mongezi
Thank you for your message. Kindly assist with your policy number or alternatively your identity number in a private reply in order for me to
refer you to the correct team.
Kind regards
mvdm
Thank you for your message. Kindly assist with your policy number or alternatively your identity number in a private reply in order for me to
refer you to the correct team.
Kind regards
mvdm
Momentum (SA)'s replyOfficial
01 Oct 2024, 15:01Dear Mongezi
Thank you for your message. I have referred your complaint to the Fund Managers for assistance.
Kind regards
Mvdm
Thank you for your message. I have referred your complaint to the Fund Managers for assistance.
Kind regards
Mvdm
Momentum (SA)'s reply01 Oct 2024, 15:01
Official
Dear Mongezi
Thank you for your message. I have referred your complaint to the Fund Managers for assistance.
Kind regards
Mvdm
Thank you for your message. I have referred your complaint to the Fund Managers for assistance.
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
02 Oct 2024, 14:44Dear Mongezi
Thank you for your message. I have again forwarded your request to the fund managers.
Kindly note that there is currently a delay due to extremely high volumes, that may result in a delay in contacting you.
Kind regards
mvdm
Thank you for your message. I have again forwarded your request to the fund managers.
Kindly note that there is currently a delay due to extremely high volumes, that may result in a delay in contacting you.
Kind regards
mvdm
Momentum (SA)'s reply02 Oct 2024, 14:44
Official
Dear Mongezi
Thank you for your message. I have again forwarded your request to the fund managers.
Kindly note that there is currently a delay due to extremely high volumes, that may result in a delay in contacting you.
Kind regards
mvdm
Thank you for your message. I have again forwarded your request to the fund managers.
Kindly note that there is currently a delay due to extremely high volumes, that may result in a delay in contacting you.
Kind regards
mvdm