IC
Isabel C
1 reviews | Active since Jan 2012
28 Oct 2022, 13:49
Insulting bussines practice
Who gave you the right Adelle Landsman to decide to re-invest a provident fund that was claimed to be withdrawn? You refuse to take my calls, you refuse to reply to any emails. My children depended on the 26 working days that Momentum told them it would take to pay out the withdraw request. The due date was 19 October - today is 28 October. Absolutely no communication from you besides the mail today telling us you are re-investing. Who died and made you king???
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Replies (3)
Momentum (SA)'s replyOfficial
28 Oct 2022, 13:57Thank you for informing us of your concerns.
The matter has been escalated to a manger in Funds @ work department for assistance.
Kind regards
NH
The matter has been escalated to a manger in Funds @ work department for assistance.
Kind regards
NH
Momentum (SA)'s reply28 Oct 2022, 13:57
Official
Thank you for informing us of your concerns.
The matter has been escalated to a manger in Funds @ work department for assistance.
Kind regards
NH
The matter has been escalated to a manger in Funds @ work department for assistance.
Kind regards
NH
IC
Isabel C's updateReviewer Update
28 Oct 2022, 14:06another empty rpromise - Funds must be in my son's account ASAP - you are bleeding the nation with you bad practices
IC
Isabel C's update28 Oct 2022, 14:06
Reviewer Update
another empty rpromise - Funds must be in my son's account ASAP - you are bleeding the nation with you bad practices
Momentum (SA)'s replyOfficial
28 Oct 2022, 14:30Your comment is duly noted and has been referred to the department for assistance.
Momentum (SA)'s reply28 Oct 2022, 14:30
Official
Your comment is duly noted and has been referred to the department for assistance.