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refilwe N
1 reviews | Active since Aug 2014
11 Aug 2021, 13:40
INSENSITIVE ********
my grandfather's pension was paid out on a monthly basis to my grandmother and dependent (UNCLE), My grandmother passed away last month and the benefit stopped, now we are told it has stopped not even the dependent will get it anymore due to age, so this is how they take away peoples livelihood? my grandfather worked so hard for his family only for that money to be taken just like that, they are ******* didn't even give the family a cent for the burial, they just stopped the money without any notification whatsoever, the family lived on that money now it's gone. Sies
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Replies (2)Momentum (SA)'s replyOfficial
11 Aug 2021, 13:47Dear Refilwe,
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND
Best regards,
Momentum (SA)'s reply11 Aug 2021, 13:47
Official
Dear Refilwe,
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
ND
Best regards,
Momentum (SA)'s replyOfficial
13 Aug 2021, 08:00Dear Refilwe, I am just following up on my email to you of 11 August 2021.
Please can you provide me with the relevant Momentum policy number, so that I can refer your Hellopeter posting to the correct department.
Regards,
ND
Please can you provide me with the relevant Momentum policy number, so that I can refer your Hellopeter posting to the correct department.
Regards,
ND
Best regards,
Momentum (SA)'s reply13 Aug 2021, 08:00
Official
Dear Refilwe, I am just following up on my email to you of 11 August 2021.
Please can you provide me with the relevant Momentum policy number, so that I can refer your Hellopeter posting to the correct department.
Regards,
ND
Please can you provide me with the relevant Momentum policy number, so that I can refer your Hellopeter posting to the correct department.
Regards,
ND
Best regards,
