MM
Michael M

1 reviews | Active since Jul 2020

09 May 2015, 20:41

Incorrect refund!!!

I make reference to the previous hellopeter complaint. The life cover taken was for one purpose and one purpose only and that was for the bank's security! The REASON FOR CESSION!!! Our obligation towards the bank was settled in early March 2015. Momentum....do not take what is not yours just because there is a debit order against the account. No cover was necessary after we had completed our obligation towards the bank...you were informed!!! The fact that paper work between you and the bank is sloppy does not mean I must be peanalised!!!! You credited only one payment of all the payments made....all the other payment are refundable!!! GET IT RIGHT!!! I DO NOT HAVE TO DO THIS ON HELLOPETER!!!

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply09 May 2015, 20:55
Official
Hello McDermott,

Your posting has been noted and I can assure you that a manager will contact you on Monday morning.

Kind Regards
Floraine van Buuren