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KC
Krisendran C

1 reviews | Active since Jul 2018

30 Aug 2018, 09:02

INCORRECT DEBIT

last month and this month incorrect debit...so hard for Momentum to follow a simple instruction. I am tired of explaining I am wasting my breath!!!

WORST SERVICE EVER...NOT DESERVING OF A 1 STAR

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply30 Aug 2018, 09:13
Official

Please accept my sincere apologies for the inconvenience and frustration caused.

We will investigate and communicate with you shortly.

Kind regards

Natasha

Best regards,

KC
Krisendran C's update04 Sept 2018, 09:38
Reviewer Update
shorty was 5 days ago??? I have been inconvenienced once again another month that an instruction cannot be followed for your *********** staff NO ONE SHOULD JOIN MOMENTUM IF THE STAFF IS THIS USELESS AND NO ONE CAN HELP YOU AND FOLLOW INTRUCTIONS ESPECIALLY AFTER MOMENTUM ERROR... I WILL WAIT FOR EVER TO BE REFUNDED ONCE AGAIN QUICK TO TAKE MY MONEY BUT SLOW TO GIVE IT BACK
Momentum (SA)
Momentum (SA)'s reply04 Sept 2018, 12:59
Official

I confirmed with management that the refund has been processed and paid into your account. The reason for the delay was as a result of the units that had to be sold first before the refund could be finalised.

Once again please accept my sincere apologies for the delay.

Kind regards

Natasha

Best regards,