NF
Ndli F
1 reviews | Active since Dec 2018
22 May 2019, 11:09
Inconsistent information supp****
I've since app**** for my pension payout on the 15th March to date nothing has been done. Until I called yesterday and spoke to Tania at the Funds at work department who confirmed that the payout will be done today, when calling in today after not receiving the money I'm told the Funds aren't yet disinvested. This is the worst of insurance companies and advice that no one deals with Momentum if they know what's good for them. They go around preaching "Values" that they never meet or honour themselves... I'm extremely irate and livid with this company
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Replies (2)
Momentum (SA)'s replyOfficial
22 May 2019, 11:11 Thank you for the opportunity to be of assistance to you. A manager will contact you shortly.
Kind regards,
N D'Arch
Kind regards,
N D'Arch
Best regards,
Momentum (SA)'s reply22 May 2019, 11:11
Official
Thank you for the opportunity to be of assistance to you. A manager will contact you shortly.
Kind regards,
N D'Arch
Kind regards,
N D'Arch
Best regards,
Momentum (SA)'s replyOfficial
22 May 2019, 11:24Good Day
I understand that you spoke to our Portfolio Manager this morning.
I agree that you were given incorrect information for which I sincerely apologise.
The claim has now gone for disinvestment and is being monitored so that we can pay this as a matter of urgency.
Once again our most sincere apologies for the delay.
Kind Regards
Sue
I understand that you spoke to our Portfolio Manager this morning.
I agree that you were given incorrect information for which I sincerely apologise.
The claim has now gone for disinvestment and is being monitored so that we can pay this as a matter of urgency.
Once again our most sincere apologies for the delay.
Kind Regards
Sue
Best regards,
Momentum (SA)'s reply22 May 2019, 11:24
Official
Good Day
I understand that you spoke to our Portfolio Manager this morning.
I agree that you were given incorrect information for which I sincerely apologise.
The claim has now gone for disinvestment and is being monitored so that we can pay this as a matter of urgency.
Once again our most sincere apologies for the delay.
Kind Regards
Sue
I understand that you spoke to our Portfolio Manager this morning.
I agree that you were given incorrect information for which I sincerely apologise.
The claim has now gone for disinvestment and is being monitored so that we can pay this as a matter of urgency.
Once again our most sincere apologies for the delay.
Kind Regards
Sue
Best regards,