1 reviews | Active since May 2016
*********** service
<p>I have been trying to access money from a few of my policies for the past week where I have been given the runaround by multiple people at Momentum. I was requested to send through specific documents in order to get the money and I have done so and my money was supposed to come through yesterday Wednesday 2nd August 2017, but when I saw that the money had not come through i contacted them along with my wife and they asked for the same documents and we explained that we had sent them and they apologized and said they found them and that they would send through the money by today Thursday 3rd August but to our surprise the money has not come and they are now asking for the same documents again stating that they can't find the documents. This is really unprofessional and *********** service from such a big brand, I need that money and all they are doing is giving me the runaround.</p>
Thank you for informing us of your concerns. The matter will be escalated and feedback will be provided to you shortly.
Kind regards
Natasha
Thank you for informing us of your concerns. The matter will be escalated and feedback will be provided to you shortly.
Kind regards
Natasha
Thank you for informing us of your concerns. The matter will be escalated and feedback will be provided to you shortly.
Kind regards
Natasha
Thank you for informing us of your concerns. The matter will be escalated and feedback will be provided to you shortly.
Kind regards
Natasha
We would like to sincerely apologise for the inconvenience and frustration caused. Confirmation has been received that payment has been successfully made into your account.
Kind regards
Natasha
We would like to sincerely apologise for the inconvenience and frustration caused. Confirmation has been received that payment has been successfully made into your account.
Kind regards
Natasha
