MP
Mark P

1 reviews | Active since Sept 2019

05 Aug 2024, 10:06

Incompetency when claiming

I am writing to express my extreme dissatisfaction with the ongoing delay in the settlement of my claim, number ***0, which was submitted on 16 July 2024. Despite providing all the necessary documentation as requested, I am appalled by the lack of progress made in resolving this matter. It is evident that Momentum Health is not treating this claim with the urgency it deserves. The prolonged delay in processing my claim has caused significant financial hardship and emotional distress. I expect a prompt resolution to this matter and request that you expedite the processing of my claim immediately. I trust that you will treat this matter with the seriousness it deserves and provide me with a satisfactory resolution without further delay. I await your urgent response with the necessary action to be taken.

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply05 Aug 2024, 10:27
Official
Mark

We have referred the matter to our claims department for urgent attention.

They will be in contact with you as soon as possible.

Kind regards

EdB