MM
Mashudu M
1 reviews | Active since Jul 2017
07 Jan 2021, 11:52
Incompetency from Momentum is costing me big time.
Am very disappointing in the customer services from Momentum, i have been calling them weekly for the past 3 Months to finalize my ROT, to be able to submit to SARS and they keep on telling me different stories. This ROT is for 2019 and two years later is still not finalized. SARS will penalize me for the *********** of Momentum!
Helpful (0)
Replies (4)0
Replies (4)
Momentum (SA)'s replyOfficial
07 Jan 2021, 12:09Dear Ms. Mann
Thank you for your posting we will email you shortly in order to get more information regarding the policy. This will ensure that the matter is referred to the correct division for assistance and feedback.
Kid regards
NH
Thank you for your posting we will email you shortly in order to get more information regarding the policy. This will ensure that the matter is referred to the correct division for assistance and feedback.
Kid regards
NH
Momentum (SA)'s reply07 Jan 2021, 12:09
Official
Dear Ms. Mann
Thank you for your posting we will email you shortly in order to get more information regarding the policy. This will ensure that the matter is referred to the correct division for assistance and feedback.
Kid regards
NH
Thank you for your posting we will email you shortly in order to get more information regarding the policy. This will ensure that the matter is referred to the correct division for assistance and feedback.
Kid regards
NH
MM
Mashudu M's updateReviewer Update
14 Jan 2021, 11:20I am still waiting for feedback, it looks like my issue is to complex for Momentum to address. very disappointing!
MM
Mashudu M's update14 Jan 2021, 11:20
Reviewer Update
I am still waiting for feedback, it looks like my issue is to complex for Momentum to address. very disappointing!
Momentum (SA)'s replyOfficial
14 Jan 2021, 11:47We are really sorry for the delay.
The matter has again been referred to management in funds at work to provide you with the necessary feedback and assistance.
Kind regards
NH
The matter has again been referred to management in funds at work to provide you with the necessary feedback and assistance.
Kind regards
NH
Momentum (SA)'s reply14 Jan 2021, 11:47
Official
We are really sorry for the delay.
The matter has again been referred to management in funds at work to provide you with the necessary feedback and assistance.
Kind regards
NH
The matter has again been referred to management in funds at work to provide you with the necessary feedback and assistance.
Kind regards
NH
MM
Mashudu M's updateReviewer Update
19 Feb 2021, 11:50Hi Momentum team
This matter has not been resolved with SARS, I am still unable to submit my tax returns due to the missing tax directive from funds atwork, i HAVE NOW STARTED TO BEEN CHARGED INTEREST FOR NOT SUBMITTING MY RETURNS, CAN YOU PLEASE FINALIZE THIS MATTER URGENTLY.
This matter has not been resolved with SARS, I am still unable to submit my tax returns due to the missing tax directive from funds atwork, i HAVE NOW STARTED TO BEEN CHARGED INTEREST FOR NOT SUBMITTING MY RETURNS, CAN YOU PLEASE FINALIZE THIS MATTER URGENTLY.
MM
Mashudu M's update19 Feb 2021, 11:50
Reviewer Update
Hi Momentum team
This matter has not been resolved with SARS, I am still unable to submit my tax returns due to the missing tax directive from funds atwork, i HAVE NOW STARTED TO BEEN CHARGED INTEREST FOR NOT SUBMITTING MY RETURNS, CAN YOU PLEASE FINALIZE THIS MATTER URGENTLY.
This matter has not been resolved with SARS, I am still unable to submit my tax returns due to the missing tax directive from funds atwork, i HAVE NOW STARTED TO BEEN CHARGED INTEREST FOR NOT SUBMITTING MY RETURNS, CAN YOU PLEASE FINALIZE THIS MATTER URGENTLY.