LM
Lee M
1 reviews | Active since Aug 2022
30 Oct 2024, 14:34
Incompetence or is it Ignorance? Either way it's nonsense.
They only start doing something about your claim when you call "oh we have a problem with IT but we have just escalated it to the manger" what a joke. Or are we the joke? If you never call, complain or email them they neglect your claims. Funny thing is no matter how many times you follow up, nothing gets done. I'm extremely frustrated by this process.
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Replies (2)LM
Lee M's updateReviewer Update
30 Oct 2024, 14:40"we have transferred the matter to the fund administrator for further investigations."
Does the said fund administrator ever get back to you? No he doesn't.
You're messing with people's lives, people have commitments and responsibilities to be treated the way you treat your members.
Unfortunately I can't review without leaving at least 1 star, ttuth be told you don't deserve any stars.
Does the said fund administrator ever get back to you? No he doesn't.
You're messing with people's lives, people have commitments and responsibilities to be treated the way you treat your members.
Unfortunately I can't review without leaving at least 1 star, ttuth be told you don't deserve any stars.
LM
Lee M's update30 Oct 2024, 14:40
Reviewer Update
"we have transferred the matter to the fund administrator for further investigations."
Does the said fund administrator ever get back to you? No he doesn't.
You're messing with people's lives, people have commitments and responsibilities to be treated the way you treat your members.
Unfortunately I can't review without leaving at least 1 star, ttuth be told you don't deserve any stars.
Does the said fund administrator ever get back to you? No he doesn't.
You're messing with people's lives, people have commitments and responsibilities to be treated the way you treat your members.
Unfortunately I can't review without leaving at least 1 star, ttuth be told you don't deserve any stars.
Momentum (SA)'s replyOfficial
30 Oct 2024, 14:47Dear Lee
Thank you for your message I have escalated your complaint to the fund managers.
Kind regards
mvdm
Thank you for your message I have escalated your complaint to the fund managers.
Kind regards
mvdm
Momentum (SA)'s reply30 Oct 2024, 14:47
Official
Dear Lee
Thank you for your message I have escalated your complaint to the fund managers.
Kind regards
mvdm
Thank you for your message I have escalated your complaint to the fund managers.
Kind regards
mvdm