KS
Kabelo S
1 reviews | Active since May 2016
09 Jul 2021, 08:35
INCOMPETENCE ALL AROUND.....FRUSTRATED TO THE CORE
I am frustrated to the Core.....I have a claim with you guys and sent through all the required documents and even called to find out if everything is in order****h May) . I have calling since the promised 20 days has lapsed....Today I am being told my file has not been "ALLOCATED"....Flippen hell,such incompetence!!!!!! I am so angry and annoyed by such INCOMPETENCE ?
Helpful (0)
Replies (4)0
Replies (4)
Momentum (SA)'s replyOfficial
09 Jul 2021, 11:16Kabelo
We are truly sorry for the frustration you are experiencing. As we would like to assist you, and as we want to try and escalate this matter om your behalf, we will have to ensure that we include the correct / relevant business area.
Could you please provide your full name and surname as well as your identity number, to ensure that we refer the matter to the relevant area.
There are various business areas within the company, and we need to ascertain the correct business area in order to address the frustrations you confirmed in your complaint.
Kind regards
EdB
We are truly sorry for the frustration you are experiencing. As we would like to assist you, and as we want to try and escalate this matter om your behalf, we will have to ensure that we include the correct / relevant business area.
Could you please provide your full name and surname as well as your identity number, to ensure that we refer the matter to the relevant area.
There are various business areas within the company, and we need to ascertain the correct business area in order to address the frustrations you confirmed in your complaint.
Kind regards
EdB
Momentum (SA)'s reply09 Jul 2021, 11:16
Official
Kabelo
We are truly sorry for the frustration you are experiencing. As we would like to assist you, and as we want to try and escalate this matter om your behalf, we will have to ensure that we include the correct / relevant business area.
Could you please provide your full name and surname as well as your identity number, to ensure that we refer the matter to the relevant area.
There are various business areas within the company, and we need to ascertain the correct business area in order to address the frustrations you confirmed in your complaint.
Kind regards
EdB
We are truly sorry for the frustration you are experiencing. As we would like to assist you, and as we want to try and escalate this matter om your behalf, we will have to ensure that we include the correct / relevant business area.
Could you please provide your full name and surname as well as your identity number, to ensure that we refer the matter to the relevant area.
There are various business areas within the company, and we need to ascertain the correct business area in order to address the frustrations you confirmed in your complaint.
Kind regards
EdB
Momentum (SA)'s replyOfficial
09 Jul 2021, 14:22Kabelo
Thank you for the response.
We are looking into this matter for you.
Regards
EdB
Thank you for the response.
We are looking into this matter for you.
Regards
EdB
Momentum (SA)'s reply09 Jul 2021, 14:22
Official
Kabelo
Thank you for the response.
We are looking into this matter for you.
Regards
EdB
Thank you for the response.
We are looking into this matter for you.
Regards
EdB
KS
Kabelo S's updateReviewer Update
09 Jul 2021, 14:47Please note I can no longer wait another 20 working days for the money to be released, I waited for over a month already.
KS
Kabelo S's update09 Jul 2021, 14:47
Reviewer Update
Please note I can no longer wait another 20 working days for the money to be released, I waited for over a month already.
Momentum (SA)'s replyOfficial
13 Jul 2021, 15:07Kabelo
The matter has been attended to.
Regards
The matter has been attended to.
Regards
Momentum (SA)'s reply13 Jul 2021, 15:07
Official
Kabelo
The matter has been attended to.
Regards
The matter has been attended to.
Regards