NM
Neo M
1 reviews | Active since Apr 2019
14 Nov 2024, 10:40
Inadequate, lazy bunch of employees
I have been trying now for over two weeks to withdraw my 2pot! To no avail... Momentum is really horrible! All that Investo knows how to do is collect its premimum monthly and inform you if you dont pay double the following month, the policy will lapse.
But when you need assistance and help they are no where to be found!!! what a shame
Helpful (0)
Replies (5)0
Replies (5)
Momentum (SA)'s replyOfficial
14 Nov 2024, 11:08Neo
Have you app**** online for your withdrawal? Our records do not indicate that you have app**** as yet?
Regards
EdB
Have you app**** online for your withdrawal? Our records do not indicate that you have app**** as yet?
Regards
EdB
Momentum (SA)'s reply14 Nov 2024, 11:08
Official
Neo
Have you app**** online for your withdrawal? Our records do not indicate that you have app**** as yet?
Regards
EdB
Have you app**** online for your withdrawal? Our records do not indicate that you have app**** as yet?
Regards
EdB
NM
Neo M's updateReviewer Update
14 Nov 2024, 11:12I app**** first on the 4th of November 2024, and it was cancelled due to the need for me to update my surname. Finally they updated my record on the 12th of November(delay in and of itself)!
When I finally try applying with the new correct information the website doesnt reflect my products. It only shows WILLS! I have been trying now for the last 3 days! They changed my products on my log in application and I am now unable to apply!
I need this money urgently and I honestly feel Momentum is playing games! I mean how can such simple things take so long and go so horribly wrong?
I am beyond mysef
When I finally try applying with the new correct information the website doesnt reflect my products. It only shows WILLS! I have been trying now for the last 3 days! They changed my products on my log in application and I am now unable to apply!
I need this money urgently and I honestly feel Momentum is playing games! I mean how can such simple things take so long and go so horribly wrong?
I am beyond mysef
NM
Neo M's update14 Nov 2024, 11:12
Reviewer Update
I app**** first on the 4th of November 2024, and it was cancelled due to the need for me to update my surname. Finally they updated my record on the 12th of November(delay in and of itself)!
When I finally try applying with the new correct information the website doesnt reflect my products. It only shows WILLS! I have been trying now for the last 3 days! They changed my products on my log in application and I am now unable to apply!
I need this money urgently and I honestly feel Momentum is playing games! I mean how can such simple things take so long and go so horribly wrong?
I am beyond mysef
When I finally try applying with the new correct information the website doesnt reflect my products. It only shows WILLS! I have been trying now for the last 3 days! They changed my products on my log in application and I am now unable to apply!
I need this money urgently and I honestly feel Momentum is playing games! I mean how can such simple things take so long and go so horribly wrong?
I am beyond mysef
Momentum (SA)'s replyOfficial
14 Nov 2024, 11:19Neo
I will ask the relevant business area to please call you. We are sincerely sorry for this inconvenience.
I will immediately escalate this on your behalf.
Regards
EDB
I will ask the relevant business area to please call you. We are sincerely sorry for this inconvenience.
I will immediately escalate this on your behalf.
Regards
EDB
Momentum (SA)'s reply14 Nov 2024, 11:19
Official
Neo
I will ask the relevant business area to please call you. We are sincerely sorry for this inconvenience.
I will immediately escalate this on your behalf.
Regards
EDB
I will ask the relevant business area to please call you. We are sincerely sorry for this inconvenience.
I will immediately escalate this on your behalf.
Regards
EDB
NM
Neo M's updateReviewer Update
14 Nov 2024, 11:21Thank you
NM
Neo M's update14 Nov 2024, 11:21
Reviewer Update
Thank you
Momentum (SA)'s replyOfficial
14 Nov 2024, 12:14Noted
Momentum (SA)'s reply14 Nov 2024, 12:14
Official
Noted