I'm writing in order to lay a complaint against momentum Funds@work they have the worst service refuse to answer your questions and keep relaying it to the same person even if you have complained about that person's in ompatancy and ignorance

Your reply was sent to me on the 20th march 2025 it's the 09th of April today and no feedback or contact has been made since. Complaint escalated was your response, "more than likely escalated to the trash pile" along side all the other terrible reviews momentum has. Your concerns to your clients satisfaction is null. Honestly the worst service I have ever received in my life. It's amazing how you have all the time in the world to toy with your clients livleyhood while we have to just sit back and watch our world fall apart while you just accept any excuse not to have to pay out. It's ridiculous because I have left the employer almost 2 years ago and ever since then I've been having to deal with non responsive momentum that's system is not updated to the point that calling you and enquiring about my claim status is just as depriving as my actual claim.