I’m probably never getting my withdrawal claim

I filed a withdrawal claim on the 17th of April, 2025. And was provided with a timeframe that I should wait up to 26 business days to get my money.

The funds were deinvested on the 2nd of May, 2025. And the next step in the process was to go for tax. Today, it’s the 20th of May and we are still stuck at the tax step. I was told by Aziza Fortune that the tax process takes 9 days however 18 days have gone by and nothing has changed. I was promised by Eugene several times that the money was to be expected to be paid in my account on various occasions, and every time I have to phone back to be told a different story/lie.

Each and every time I phone, it’s a new process that needs to be done but no progress. The administrator who is handling my claim, Laura, is always said to be busy. I was expecting a call from her for two weeks, not once did she reach out to me. Not once did she email. No integrity or accountability. Nothing.

It’s extremely ridiculous to me to know that I have to fight an entire company for money that is my own. The 26th business day in this process is on Friday, i’m expecting that there will be a delay given every other review on here going through the same thing.

I just got off the phone with Aziza and she was unable to answer any question I had, she then refused to talk and the phone was silent for over 10 mins. Then the phone cut, I assume she ended it because she did not feel like being further inconvenienced by me. So I figured let me leave a review about my experience.

At this point, y’all can keep my money since I can see you need it more than I do. I’m not working, I’m helpless, frustrated and going through so much mental hardships because I really thought this money would come in handy in a time like this, but I guess Momentum has other plans for me. If I die before I get this money, please kindly give the money to my beneficiaries.