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marangrang M

1 reviews | Active since Sept 2016

25 Mar 2020, 13:07

If you wanna be on lock down without money sign up with momentum, horrible, bad attitude and no customer care...

My father went on pension in December and everything for his pension fund was handed over to momentum. Even today we are still waiting for his money to pay out and we about to go on lockdown? Are we gonna have to involve social media like all the other previous people before all this is sorted?

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Replies (4)
Momentum (SA)
Momentum (SA)'s reply25 Mar 2020, 13:17
Official
Thank you for the opportunity to be of assistance to you. The matter has been referred to our employee benefits department for a manager to contact you.

Regards,

ND. 
Momentum (SA)
Momentum (SA)'s reply25 Mar 2020, 13:25
Official
I called the number provided and your father answered the phone. We cannot investigate the complaint without his full details as well as his ID number and company where he worked. Your Father was unable to provide this and stated that you were not available and in Nigel.

Momentum will be operating completely during this period.

Regards

Sue
mM
marangrang M's update25 Mar 2020, 13:31
Reviewer Update
hello Sue send me your email address and will send you all the details you needc
mM
marangrang M's update25 Mar 2020, 13:55
Reviewer Update
An email has been send with all the details you wanted.