MM
Motlotlegi M

1 reviews | Active since Aug 2013

14 Oct 2016, 21:40

If you have a choice, go with Discovery

<p>So...I'm a member of Momentum Multiply through some scheme at work. Sounded like a good idea at first until I realise that momentum is so inefficient. I waited and waited to get my Multiply membership. I then got it...eventually. Since then all I do is wait and wait and wait. Nothing works. They tell you to do this that and the other to qualify for this or that. After countless emails, my Dischem-Momentum thing is not reflecting any transaction. There are medical tests conducted by Momentum's own people, three weeks later, haven't been logged so no points. The only thing that seems to work is the gym thing. Probably because all the important things are done by the gym. I'm still waiting....believe it or not. They've been "escalating" my query for a while. I'm just tired of these people.. I've lost all momentum and excitement of Momentum Multiply. If you are going to make a choice....Discovery Vitality. Their clients seem happy </p>

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Replies (4)
Momentum (SA)
Momentum (SA)'s reply15 Oct 2016, 06:48
Official

Thank you for taking the time to inform us of your concerns. We will be in contact with you on Monday morning.

Kind regards

Charmaine Klopper

MM
Motlotlegi M's update15 Oct 2016, 06:51
Reviewer Update

I've been in contact with with you continuously since I joined. The last thing I need is MORE pointless contact. I need you to just do the right thing.

Momentum (SA)
Momentum (SA)'s reply23 Nov 2016, 10:15
Official

I received confirmation that the purchases has been updated on your Dischem account up to 22 November 2016, and this information was also provided to you via e-mail yesterday.

Kind regards

Charmaine Klopper

MM
Motlotlegi M's update23 Nov 2016, 10:39
Reviewer Update

I still can't see this on my profile on your website. Must I email you everytime I want to know the status of the account, for example, to see if my purchases were recorded and credited?