TM
Thapelo M

1 reviews | Active since Jun 2021

09 Jun 2021, 15:06

I want my money

The worst company in the country probably in the world to ever secure your future investments or funds with. They took over 3 months to pay me withdrawals claim the provident fund and pension fund. Its staff members Rachel, adele langman the manager and Dakalo the rude *********** service consultant. They all do not even speak the same language I was promised to be called by Dakalo which she did not I had to call her and hold on the line for long like a full when I finally spoke to her she was uninformed about what she was talking about and I then asked to speak to her Manager adele langman then Dakalo the *********** lady put me on hold for forever 20 min which my airtime ran out then I called again and adele langman promised me that I will be paid and that she will update me of when I'll get paid which she was supposed to call today she hasn't called me I called momentum again today and spoke to Thato Manamela who advised he will escalate the email to adele while she still hasn't called it's now after 3 pm this is just nonsensical absurd and frustrating momentum pay me my money and call me ***

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Replies (3)
TM
Thapelo M's update09 Jun 2021, 15:16
Reviewer Update
Momemtum SA just pay me my money and stop buzzing my phone and call me what's wrong with your company and its staff. Pay me pay me pay me pay me my funds I cant wait any longer I waited 3 months already I need my money
Momentum (SA)
Momentum (SA)'s reply09 Jun 2021, 15:24
Official
Dear Thapelo,

I appreciate you bringing your concerns to my attention. I have forwarded a copy of your posting to an Escalation Specialist in our Employee Benefits department, who will investigate the matter and provide you with feedback.

Regards,

Nicolette.
TM
Thapelo M's update09 Jun 2021, 15:43
Reviewer Update
No one is calling me still poor service as usual nothing is new here