I WANT MY MONEY

I have submitted a claim via my previous employer, I have phoned your call center more than 6 times because i wanted to know the process eventually yesterday i was transferred to Ilze who promised to call me back, while i am typing this complaint i have held on the line for 11 minutes don't know what happened to the person who picked up the call. This is ,my 10th call for heaven sake can someone come back to me. Just pay me my money i have submitted all the relevant. Why do i have to hold so long every time i phone i hold for 10-15 minutes your call center agents just take my details and disappear. BAD SERVICE <div><br></div><div><em>(Supplier name changed from Momentum Retirement Administrators to Momentum by Hellopeter.com)</em></div>