PT
Pulane T

1 reviews | Active since Feb 2023

02 Oct 2025, 14:06

I took a life cover with Metropolitan,,which I think was sometimes in 2006, the policy was paid through bond

I took a life cover with Metropolitan,,which I think was sometimes in 2006, the policy was paid through bond.I received a call sometimes in July that Metropolitan will no longer be taking money from the bond as they were running a certain project and monies will have to be debited directly from clients' bank accounts,,a form was sent to me, which I filled and submitted, to my surprise I received an e-mail today indicating my policy has passed due to non-payment. This is frustrating as Metropolitan never communicated with me on the process they engaged on with the bank, submitted the form as requested and now they are cancelling my policy. I can't loose the money I have been paying for so long over negliegance from insurance side

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply02 Oct 2025, 15:09
Official
Dear Pulane
Thank you for your message.
Kindly assist me with your identity number and policy number on a private reply to route your enquiry to the correct team.
Kind regards
Mvdm