ML
Masterkey L

1 reviews | Active since Oct 2021

12 Oct 2021, 06:07

I think you guys are *****

When I see this name of Momentum my heart becomes like it immese in the oil ,I lost my brother in July and I borrow money to do everything for a funeral (loan) because I know that MOMENTUM is gonna pay me so I will pay my mashonisa but MOMENTUM does want to pay me ,they said my company is under liquidation so they are still busy with a liquidation things it's takes 3months to 12 months since I withdraw 22 OCTOBER 2020 ,but they still saying is in process plz guys can you pay my money? Now I'm eating BP tablets because of your stress, I cont sleep at nite, if I die I will DIE bcs of you ,now iam no longer working. iwas working at Ascot boutique HOTEL in Norwood ,if you dont fix this matter I wiil always commenting here, I hate you guys ,your service is .....

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply12 Oct 2021, 08:51
Official
Thank you for bringing this unfortunate situation to our attention.
 
We are unable to trace your policy and investigate the matter with the limited information you provided. We require your full names, surname, identity number, policy number and name of your employer. You may add it under the additional information as a "ref number" or alternative post it under a private reply.

Kind regards
CK
Momentum (SA)
Momentum (SA)'s reply12 Oct 2021, 09:42
Official
We understand the stress that you are going through , however in terms of the FSCA process a liquidator had to be appointed to complete a liquidation on the Fund.
 
The process can only be finalized once the liquidator has completed his investigation and received the approval from the FSCA.
 
The liquidator will liaise with your employer and the employees.
 
Only once the process has been finalized will we be in a position to pay the claims.

Kind regards
CK