PB
Paul B
1 reviews | Active since Sept 2013
09 Mar 2016, 12:39
I REGRET MOVING TO MOMENTUM
Been struggling for THREE MONTHS to join their rewards program.<br> They are obviously too overwhelmed too get back to me, and there is not one call centre agent that has been able to assist me. Seriously, ***!???<br> <br> I regret moving to a company where incompetence is running the show.<br> <br> Get your act together, provide a service to your clientele or shut your doors and go do business elsewhere.
Helpful (0)
Replies (1)0
Replies (1)
Momentum (SA)'s replyOfficial
09 Mar 2016, 12:43Hello Paulqb,
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards,
Nicolette D'Arch
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards,
Nicolette D'Arch
Momentum (SA)'s reply09 Mar 2016, 12:43
Official
Hello Paulqb,
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards,
Nicolette D'Arch
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards,
Nicolette D'Arch