I am waiting for my multiply card which I have been asking for since last year November

Good Day,

I have reported my card ****** and asked for replacement card. I only received my medical aid card and ever since I called and used the online chats that appear when you open the site and still i have not received the Multiply card. I asked the operators that i will come to head office and pick up the card myself.

I am really dissapointed in the service recived thus far and there's no response or feedback with regard to my request.

my policy #: ********** 331307