hours waiting for my call
I called the switchboard, had to wait 5 minutes for my call to be answered. After getting through, i waited for more than 10 minutes. Eventually hung up and phoned the switchboard again, when I asked to speak to the manager I was put on hold, Im actually still on hold
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
N D'Arch
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
N D'Arch
Dear Mr Tshabalala,
Preshant Chetty from our call centre confirmed that he has phoned you and proceeded to update your banking details on our system and change the deduction date to the 25th of the month.
Please accept our apology for the frustration you experienced - I hope that this matter has been resolved to your satisfaction.
Kind regards,
N D'Arch
Dear Mr Tshabalala,
Preshant Chetty from our call centre confirmed that he has phoned you and proceeded to update your banking details on our system and change the deduction date to the 25th of the month.
Please accept our apology for the frustration you experienced - I hope that this matter has been resolved to your satisfaction.
Kind regards,
N D'Arch