1 reviews | Active since Feb 2016
Horrific Customer Service
I just wanted to check where Momentum is with regards to my claim. It's easy to deduct funds from my account but you are nowhere to be found when it's time to claim. Its painful dealing with your call centre agents i must say. Its been 5 weeks, no confirmation that you have received my documents and what the next steps are. I'm disappointed.
I am sorry to hear that your claim experience was an unfavourable one. I have referred your posting to our claims manger who will make urgent contact with you.
Kind regards,
N D'Arch
I am sorry to hear that your claim experience was an unfavourable one. I have referred your posting to our claims manger who will make urgent contact with you.
Kind regards,
N D'Arch
I confirm that our Portfolio Manager has called you and advised that we cannot trace that there is a pension Fund for you. You advised that you would be calling your employer and would revert back to us.
Kind Regards
Sue
I confirm that our Portfolio Manager has called you and advised that we cannot trace that there is a pension Fund for you. You advised that you would be calling your employer and would revert back to us.
Kind Regards
Sue