KS
Kulani S
1 reviews | Active since Aug 2013
02 Jun 2022, 08:41
Horrible Service - Myraid
I took out a cover with momentum 15 years ago. Tried to make changes to it i was told i don't have a financial adviser assigned. I asked how is that even possible. The question i get is do you want a financial advisor.
I need to make changes to my cover and you say it can only be done via financial advisor which has been removed from my policy. I have been waiting for one to be assigned for 3 months with no luck. I even lost more money as i needed my policy as a cover now i was forced to go but another one from companies that are serious about business. If it was not a life cover would have canceled it this is the worst i have ever experienced
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
02 Jun 2022, 08:48I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favorable service experience, and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you.
Kind regards
NH
Kind regards
NH
Momentum (SA)'s reply02 Jun 2022, 08:48
Official
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favorable service experience, and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you.
Kind regards
NH
Kind regards
NH
Momentum (SA)'s replyOfficial
02 Jun 2022, 11:13Dear Kulani,
We have received feedback that contact was made with you, in order to have the matter resolved as quickly as possible.
Thank you
Kind regards
NH
We have received feedback that contact was made with you, in order to have the matter resolved as quickly as possible.
Thank you
Kind regards
NH
Momentum (SA)'s reply02 Jun 2022, 11:13
Official
Dear Kulani,
We have received feedback that contact was made with you, in order to have the matter resolved as quickly as possible.
Thank you
Kind regards
NH
We have received feedback that contact was made with you, in order to have the matter resolved as quickly as possible.
Thank you
Kind regards
NH