Horrible service from Momentum Pension Fund

I submitted a claim to withdraw my pension fund from Momentum Pension Fund on 31 Dec 2022 and it was supposed to be completed by end of March 2023. To date, nothing has taken place. I keep calling Momentum every day speaking to different call centre agents who are of no use. I’ve been emailing the manager for 2 weeks now and he doesn’t bother responding to my emails. I’ll never do business with Momentum again.