HORRIBLE SERVICE

I am writing to formally express my concern and dissatisfaction regarding a claim I lodged on the 1st of April 2025, which has not been processed. Despite multiple follow-up calls and not much assurance from your team, I have been continuously told different stories at some point I was told that the delay is due to issues on the provider’s side. I was even told Shaidi Kekana ''forgot'' to authorise the payment. how could such a small amount take over 2 months to process. I will never recommend this company to anyone. For your ****ty service and lies.