HORRIBLE SERVICE. ABSOLUTELY EMBARRASSING

The biggest mistake I have ever regretted is being under momentum provident funds. They are very good at deducting your money every month end. I made a claim beginning of May since then different excuse every week. At first I was told forms were filled incorrectly only to get there and nothing was wrong when we checked them. Time went by, they don't answer the phone calls sometimes they answer and put you on hold, no response to emails one day after speaking to them I received an email saying the funds have been sent to the bank but a week later nothing came through. I phoned them I was told they were now checking the liquidation of the company first of all the company is still running even today. I waited to hear from them nothing not even an email or phone call. I phoned them back I was told that the claim has been rejected because the company liquidated while the company is still running. Don't trust them, they are very good at deducting they don't want to pay back.