WJVV
Wicus Jansen Van Vuuren

1 reviews | Active since Mar 2026

25 Mar 2026, 08:41

Horrible service

Horrible service, they traced me 18 years after my father's death, keep on asking for documents I don't have anymore, the accessor assigned to the case does not call back, I have spent over R500 on calls to Momentum, tired of their lack of care, tried to lodge a complaint with Momentum but they are under maintenance. Don't know what to do anymore.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply25 Mar 2026, 10:44
Official
Dear Wicus
Thank you for your message. 
Kindly assist us with the identity number for your late father as well as the policy number on a private reply.
Thank you in advance.
Mvdm
Momentum (SA)
Momentum (SA)'s reply26 Mar 2026, 08:16
Official
Dear Wicus,

Thank you for the feedback, we are escalating the matter to the management team in claims for further assistance.