DC
Dana C
1 reviews | Active since May 2016
20 Dec 2018, 09:31
Horrible Service
Horrible Service!
I sent an email on the 13/12/2018 I received a reply this morning and the individual did not even respond to my request appropriately! instead I get referred to the online site to do everything myself. My broker also did this, how pathetic.
Please email me urgently and assist me.
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
20 Dec 2018, 09:37Thank you for taking the time to inform us of your concerns. I am truly sorry for the inadequate service you experienced.
I've referred the matter to our Multiply Escalations Team and they will make contact with you to address these concerns and your request.
Kind regards
Charmaine
I've referred the matter to our Multiply Escalations Team and they will make contact with you to address these concerns and your request.
Kind regards
Charmaine
Momentum (SA)'s reply20 Dec 2018, 09:37
Official
Thank you for taking the time to inform us of your concerns. I am truly sorry for the inadequate service you experienced.
I've referred the matter to our Multiply Escalations Team and they will make contact with you to address these concerns and your request.
Kind regards
Charmaine
I've referred the matter to our Multiply Escalations Team and they will make contact with you to address these concerns and your request.
Kind regards
Charmaine
Momentum (SA)'s replyOfficial
20 Dec 2018, 10:30Kindly note that I've sent you an e-mail in response to your e-mail correspondence of 13 December 2018.
Momentum (SA)'s reply20 Dec 2018, 10:30
Official
Kindly note that I've sent you an e-mail in response to your e-mail correspondence of 13 December 2018.