ER
Emile R
1 reviews | Active since May 2014
22 Jan 2016, 07:37
Horrible, HORRIBLE service
I've been trying for weeks and weeks (since OCTOBER!!!) to get points allocated to my account (this should've happened automatically through CAMAF who has all records), every time waiting for days just for simple feedback. The feedback? \Please send your documents"... which I have done NUMEROUS TIMES ALREADY!!! <br> <br> Because of this (YOUR PATHETIC SERVICE)"
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Replies (1)
Momentum (SA)'s replyOfficial
22 Jan 2016, 07:44Hello emilevroy,
Please accept our apologies for the frustration and inconvenience that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind Regards
Floraine van Buuren
Please accept our apologies for the frustration and inconvenience that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind Regards
Floraine van Buuren
Momentum (SA)'s reply22 Jan 2016, 07:44
Official
Hello emilevroy,
Please accept our apologies for the frustration and inconvenience that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind Regards
Floraine van Buuren
Please accept our apologies for the frustration and inconvenience that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind Regards
Floraine van Buuren