BN
Bukiwe N

1 reviews | Active since Jun 2015

05 May 2025, 10:38

Horrible financial services provider, the worst!

Momentum is the most horrible financial services provider ever, I don't know why employers choose it to keep our funds! Such poor and unprofessional service. Every time I need assistance from them with regards to my pension it takes a minimum of 2 months to get a response from them, to a point you rather just leave it because the process of getting any information from them is far more frustrating!!

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply05 May 2025, 10:51
Official
Dear Bukiwe

Thank you for bringing your concerns to our attention.

We do understand your frustration and we have escalated your posting to the fund manager for assistance and feedback.

Kind regards
NH