RVdW
Retha Van der Westhuyzen
1 reviews | Active since Mar 2009
07 Mar 2022, 07:22
"High workload" excuse = no food for my children
I am releasing three preservation funds, Allan Gray and Sanlam paid within 7 working days, I am nearing 6 weeks now with Momentum and all I hear is "high workload". I don't care about your workload, I am trying to survive here and you are holding MY money for yourself. FIX YOUR PROBLEMS and pay out my money!
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Momentum (SA)'s replyOfficial
07 Mar 2022, 10:07Thank you for bringing this situation to our attention. We always aim to deliver the best service and, regrettably, you did not have a positive service experience for which I am truly sorry. Please allow us an opportunity to investigate your concerns.
I have in the meanwhile requested that your withdrawal request be finalised as quickly as possible and I will keep you updated.
Kind regards
CK
I have in the meanwhile requested that your withdrawal request be finalised as quickly as possible and I will keep you updated.
Kind regards
CK
Momentum (SA)'s reply07 Mar 2022, 10:07
Official
Thank you for bringing this situation to our attention. We always aim to deliver the best service and, regrettably, you did not have a positive service experience for which I am truly sorry. Please allow us an opportunity to investigate your concerns.
I have in the meanwhile requested that your withdrawal request be finalised as quickly as possible and I will keep you updated.
Kind regards
CK
I have in the meanwhile requested that your withdrawal request be finalised as quickly as possible and I will keep you updated.
Kind regards
CK