Great prices. Unable to deliver products.

I ordered a sports watch for my 1st marathon from the MM online store on the 20th of October. The marathon came & went (4th of Nov) without the watch. I was so disappointed. This was more than enough time (even according to them) to deliver the product to me (I'm in the middle of a major city center).

I spent a considerable amount of money on the watch & they are unable to deliver the product. This is after numerous calls, escalations, pleading... the works. I don't know about you but I don't have energy to waste on pleading to get a product I PAID FOR IN FULL.

What makes it even more disappointing is the fact that they keep saying they will phone me back (but only 1 person, Fourie, has done that so far) & that they cannot tell you when it will be resolved, where the product is currently... or anything about the order. Well, that is to say when you actually can get through to the call center & they aren't having technical issues so that there isn't even anyone to answer the call.

I shop online a lot, this is the WORST experience I've ever had.

Guard your heart if you ever order from them. It's not worth it. Even if you have to pay slightly more you won't sit on the phone for hours without any idea what's happening or if anything will ever happen. Don't do it.