IW
Irma W

1 reviews | Active since May 2018

27 Sept 2021, 14:27

Good day

Good day. I am writing on behalf of my partner. His father recently passed away and had a Momentum policy where my partner's little girl is beneficiary. My partner and the little girl's mother is currently busy with a custody dispute where she is *******ly withholding him from his child. Now she is insisting that the money from the policy be paid directly into her personal account or a trust where she has full access. Because she is blacklisted and had a lot of outstanding debt, we know that she will use the money to her own benefit. Momentum is being extremely unprofessional and ********* by assisting her. We are getting no help from their legal team

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply27 Sept 2021, 14:34
Official
Thank you for your comments.

Regretfully, we cannot provide you with information as you are a third party and the POPIA Act prevents us from providing information to a third party.

The executor of the estate can request information form our claims department in order to assist.

Kind regards
MC
Momentum (SA)
Momentum (SA)'s reply27 Sept 2021, 14:34
Official
Thank you for your comments.

Regretfully, we cannot provide you with information as you are a third party and the POPIA Act prevents us from providing information to a third party.

The executor of the estate can request information form our claims department in order to assist.

Kind regards
MC