ML
Monique L
1 reviews | Active since Jun 2010
02 Jun 2016, 12:33
Going the extra mile
<p>A big thank you to Divan Strydom -Momentum multiply escalation specialist and Bonginkosi Shabalala Multiply portfolio Head went above and beyond their expected duties to help me with my multiply device and helped rectify a situation with the points system that were not even their problem to start with. </p> <p>Their understanding of my frustration, professional conduct, customer feedback and follow up was exceptional. They turned a situation where I felt negative towards the company into a positive outcome. </p> <p>The two of you are Definitely a asset for Momentum Multiply division. </p> <p> </p> <p>Monique Bergh </p>
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Replies (1)Momentum (SA)'s replyOfficial
02 Jun 2016, 12:57Thank you for the great feedback. It is wonderful to hear such positive feedback from our clients about our colleagues. I will make sure that they receive the necessary recognition for going the extra mile.
Kind regards
Natasha Holworthy
Momentum (SA)'s reply02 Jun 2016, 12:57
Official
Thank you for the great feedback. It is wonderful to hear such positive feedback from our clients about our colleagues. I will make sure that they receive the necessary recognition for going the extra mile.
Kind regards
Natasha Holworthy
