Funeral Claim Inefficiency

<p>Momentum is lucky they are dealing with me and not my employee who has just had to put their stillborn twins in a grave three weeks ago. This is now beyong traumatic for the family.</p> <p>I’m tired of speaking to agents at Momentum and demand to speak with a manager to resolve this funeral claim once and for all. Momentum have received all the documentation they required. How is this treating the customer fairly which Momentum so called “uphold”? My employee has had to borrow money to pay for a double funeral –ALL forms have been submitted and provided for timeously. I’m beyond frustrated for my staff member!</p> <p>I want this claim finalized ASAP please!</p>