NV
Nigel V
1 reviews | Active since Oct 2019
23 Mar 2026, 09:07
FundsAtWork Provident Fund
I have been trying to get my provident fund transferred to Allan Gray. It is now 2 years since this process started and even after phoning and getting various assurances that the process will be complete in 2 weeks after at least a month and a half from the last call nothing has happened!
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
23 Mar 2026, 11:14Dear Nigel
Thank you for your message.
I have escalated your complaint to the fund managers for further assistance.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to the fund managers for further assistance.
Kind regards
Mvdm
Momentum (SA)'s reply23 Mar 2026, 11:14
Official
Dear Nigel
Thank you for your message.
I have escalated your complaint to the fund managers for further assistance.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to the fund managers for further assistance.
Kind regards
Mvdm
NV
Nigel V's updateReviewer Update
24 Mar 2026, 08:18They say it has been escalated but I have still not heard from them. I wait patiently but I don't have high expectations. FundsAtWork really has been very difficult to work with.
NV
Nigel V's update24 Mar 2026, 08:18
Reviewer Update
They say it has been escalated but I have still not heard from them. I wait patiently but I don't have high expectations. FundsAtWork really has been very difficult to work with.
Momentum (SA)'s replyOfficial
24 Mar 2026, 09:04Thank you for your feedback, Nigel, we will again ask them to make contact with you.
Momentum (SA)'s reply24 Mar 2026, 09:04
Official
Thank you for your feedback, Nigel, we will again ask them to make contact with you.