FundsAtWork

Claimed funds from FundsAtWork on the 20th of September online. Called in on the 1st of October to follow up only to find they don’t have my banking details, which is weird because the online process does not allow you to proceed with the claim with missing information. I was then provided with a email address to send my banking details and ID copy then got response that they were received. I then again followed up on the 15th of September because these people don’t communicate so I just made it my routine to waste my time and airtime to run behind their back for my money. Lady I spoke to told me my claim was assigned to an agent. So I asked what has been done thus far, she said only banking details have been updated. I mean for so long! 21 working days is their turn around time but all they have done is update details. To date i can still see my funds on the app meaning that there is no progress AT ALL! Pathetic service. They don’t even skip one month to deduct money but when you want your money back its a struggle!