RH
Randall H

1 reviews | Active since Mar 2017

08 Feb 2018, 12:09

FundsAtWork

I had left work 1 November 2017 pursuing my own company. In December 2017 I had put through for my provident fund and a response was given. Then the Momentum team had closed for December which was fine because everybody needs a break and reopened 4 January 2018. Apparently the funds pays out within 1-3 weeks. It is now the 8 February 2018. I’ve enquired about this countless times. All that was asked for was my ID number and that was the end. No more responses. This is ********* and unprofessional. I wanted to invest a large sum of money but will be taking my business elsewhere.

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply08 Feb 2018, 12:11
Official

Thank you for bringing your concerns to our attention.

The matter will be escalated to management in order to provide you with feedback as soon as possible.

Kind regards

Natasha

Momentum (SA)
Momentum (SA)'s reply08 Feb 2018, 14:39
Official

I wish to confirm that our Portfolio Manager will be in contact with you.

Kind Regards

Sue

RH
Randall H's update08 Feb 2018, 19:02
Reviewer Update
Thank you for your professionalism Sue. Everything has been sorted out. Regards, Randall
RH
Randall H's update08 Feb 2018, 19:02
Reviewer Update
Thank you for your professionalism Sue. Everything has been sorted out. Regards, Randall