LH
Leah H

1 reviews | Active since Oct 2023

04 Dec 2024, 13:49

Funds at work - long overdue

Good day

Can I please have feedback regards to my funds at work.

I sent application form in September.

I have called several times and was advised that forms have been received 30th September 2024 by Katleho Segona.

Was also advised that process is 6 weeks however it's now 10 weeks later but no feedback yet.

When I call they advised that would escalate to Katleho to call me back or send a email however again no communication has been received

0
Replies (5)
Momentum (SA)
Momentum (SA)'s reply04 Dec 2024, 13:57
Official
Thank you for your posting.

Please can you respond via the "private reply" function and provide your Identity number.

Without this information we are unable to assist you further.

Kind regards
NH
 
Momentum (SA)
Momentum (SA)'s reply04 Dec 2024, 14:23
Official
Thank you, your posting has been referred, to the fund manager for assistance.
LH
Leah H's update05 Dec 2024, 15:38
Reviewer Update
A day after no communication even after requestingfor my ID number from Momentum.... Pathetic service
Momentum (SA)
Momentum (SA)'s reply05 Dec 2024, 15:46
Official
Your comment has been noted and referred to funds at work
LH
Leah H's update12 Dec 2024, 11:57
Reviewer Update
After 5 working days no communication, no email or phone call.... Pathetic service once again.
I called on Tuesday spoke to Kenneth Louw he advised that he would escalate to Katleho. Again Katleho has not communicating.


I would honestly not recommend Momentum to any of my family members and friends for any financial services.