1 reviews | Active since Apr 2025
Funds at work
Hi my identity number is ***. Had been writing to momentum several times now. Since I made a claim February 7th. Waited until my last contribution. Okay fine, on Monday I received email regarding applying for tax directive which just takes 48 hours. On Wednesday I received email from one of the consultants regarding my previous email complaining, and he said my claim is in payment stage. For how long will it take payment to be processed mara. I am really tired and this is so exhausting honestly. They take forever to pick up the calls, my airtime finished before I can even reach the consultants. I need my money and pleguys don't ever use momentum it's very very poor when it comes to assisting their clients.
We can understand your frustration, but the relevant fund manager will have to address the matter from their side. We can merely alert the fund manager of the situation, but ultimately the matter will have to be addressed by the fund manager.
We are aware that this is not what you expected, but I have sent this posting to the fund manager, and I have requested that they attend to your complaint as soon as possible.
Kind regards
EdB
We can understand your frustration, but the relevant fund manager will have to address the matter from their side. We can merely alert the fund manager of the situation, but ultimately the matter will have to be addressed by the fund manager.
We are aware that this is not what you expected, but I have sent this posting to the fund manager, and I have requested that they attend to your complaint as soon as possible.
Kind regards
EdB