NG
Neli G

1 reviews | Active since Jul 2021

01 Jul 2021, 21:25

FundAtWork

Having problems with my funds at work withdrawal with Momentum, they're not being clear when the funds will be paid out. Almost 4 weeks back they told me that it should take 7 - 14 days, that lapsed I inquired again they told me the same thing.. fine I still gave them that time, so now that also lapsed this week. Again I inquired today guess what they told me 7-14 days

0
Replies (5)
Momentum (SA)
Momentum (SA)'s reply02 Jul 2021, 08:58
Official
Neli

Thank you for bringing this to our attention. The matter will receive the urgent attention it deserves.

Regards
EdB
NG
Neli G's update05 Jul 2021, 09:01
Reviewer Update
EdB can I get some feedback from your side atleast?
Momentum (SA)
Momentum (SA)'s reply05 Jul 2021, 10:00
Official
Neli

The matter has been escalated to the relevant business area who will be able to assist you.

You will be contacted soon.

Regards
EdB
NG
Neli G's update06 Jul 2021, 08:58
Reviewer Update
Didn't receive any call yesterday! Despite you saying I will regarding feedback on my claim. I called and spoke to your consultant the were also surprised why I did as they also saw that the was some sort of a note on my case stating that one of the manager in a certain department will give me a call but didn't.
NG
Neli G's update06 Jul 2021, 11:12
Reviewer Update
Still waiting.