WJ
Willem J

1 reviews | Active since Feb 2018

25 Sept 2024, 14:09

Fund at work

Submitted my savings withdrawell on the 3rd of September 2024, and to this day have not even recieved an mail or message to inform me of the progress and if something is wrong, nothing at all. Seeing all this bad ratings i think our company must reconsider using momentum, everyone can not be wrong about your poor service delivery.

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply25 Sept 2024, 14:34
Official
Willem

Your concerns are noted, and we have referred the matter to the relevant fund manager for attention.

Kind regards

EdB
WJ
Willem J's update26 Sept 2024, 09:05
Reviewer Update
This is an automated reply as this is the reply to all the reviews against you. If you do not even respond to mail and whatsapp as per your procedure within 24 hours, why will you get back to me now?
Momentum (SA)
Momentum (SA)'s reply26 Sept 2024, 10:44
Official
Dear Willem,

Thank you for your posting. Please refer to the information provided in the email that was sent to you.

Regards,

EDB.